Payroll & HR Services
HR and Payroll Outsourcing Services in Singapore
Trusted Services is one of Singapore's leading payroll outsourcing providers. We manage payroll for 15,000+ active employees across financial services, transportation, manufacturing, and government.
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Our end-to-end services cover the full payroll cycle, CPF administration, IRAS and AIS submissions, and IR8A issuance. Beyond the standard payroll cycle, we also cover leave management, work pass applications, and long-term incentive plans.
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Across every engagement, we maintain a 100% payroll accuracy and timeliness rate. CHROs, Heads of HR, Heads of Compensation, and HR Managers rely on us as a consistent, compliant partner. We offer both off-the-shelf and tailored service models.
Trusted by Organisations Across Singapore
ACTIVE EMPLOYEES SERVED
EMPLOYEE SATISFACTION
PAYROLL ACCURACY & TIMELINESS
Why Outsource Your
Payroll and HR Services
Managing payroll in-house requires significant time, specialist knowledge, and careful attention to Singapore's evolving statutory requirements. Keeping an internal team current on CPF, IRAS, and MOM regulations can outweigh the benefit of managing it yourself.
Working with a payroll outsourcing company in Singapore offers a direct, scalable alternative that frees your HR team and reduces operational risk.
Free Your HR Team for Strategic Work
Outsourcing payroll removes the cycle-by-cycle processing burden from your internal HR team. With routine tasks handled externally, your HR professionals can redirect their efforts towards talent development, culture, and business growth. This shift in capacity gives your team the bandwidth to deliver real strategic value.
Ensure Full Statutory Compliance
CPF Board, IRAS, and MOM requirements change regularly, and non-compliance can result in penalties and reputational risk. Trusted Services stays current with every regulatory update, ensuring your payroll submissions remain accurate and timely. Our team's focus on payroll compliance in Singapore has driven a 100% accuracy and timeliness rate across all clients.
Reduce Cost and Risk vs In-House
Hiring, training, and retaining a dedicated payroll specialist represents a significant ongoing cost for most organisations. Outsourcing gives you access to specialist expertise on a fixed, predictable basis, removing the overhead of a full-time hire. You also shift the risk of processing errors and compliance gaps to a team held to measurable accuracy standards.
Flexible Models for Your Business
Trusted Services offers two distinct outsourcing models, covering standard off-the-shelf packages and fully tailored arrangements for organisations with specific workflows and processes. Off-the-shelf packages work well for businesses with standard requirements, while tailored outsourcing is configured around your existing operations. Both models are delivered entirely from Singapore, by a team with close to 20 years of experience.
Comprehensive Suite of
Human Resource Solutions
Trusted Services offers an extensive range of HR services. Allow us to help you maintain your company’s good standing and ensure full compliance with payroll, taxation, operations, and long-term incentive plans. We can support you in matters like:
Payroll Management
End-to-end payroll management covers salary computation, GIRO and interbank disbursement, and all aspects of the monthly pay cycle. Our team administers CPF registration and monthly contributions, ensuring all payments meet CPF Board requirements and deadlines. Payroll reports and journals are generated at every cycle for management and accounting use.
Staff Reimbursements & Claims
We process employee expense claims and reimbursements on schedule, handling all calculations and payment reconciliation accurately. Employees submit and track their claims through an online portal, reducing back-and-forth with your HR team. This streamlines the reimbursement cycle and keeps your expense records current.
Employees Record Management (Onboarding & Offboarding)
From initial onboarding documentation through to exit procedures, every stage of the employee lifecycle is covered. At every stage, accurate and compliant employment records are maintained in line with Singapore's employment regulations. This gives your organisation clean, audit-ready employee data and a reliable record of the full employment relationship.
Employee Tax Clearance & Annual Submission
Managing IRAS-related compliance, from Auto-Inclusion Scheme (AIS) submissions and IR8A issuance to annual filing of returns, is part of the standard service. For foreign employees, we manage IR21 tax clearance in full accordance with IRAS guidelines. This covers the complete scope of employee tax obligations, so your organisation remains compliant year-round.
Work Passes (Work Permits, Skilled Passes & Employment Passes)
We manage applications and renewals for Work Permits, S Passes, and Employment Passes on behalf of your organisation. All submissions reflect MOM requirements and the latest Employment Pass eligibility criteria. Our team monitors regulatory changes to keep your foreign workforce management on track.
Leave & Attendance Management
An online leave application and approval system simplifies entitlement management for employees and managers alike. Attendance tracking and statutory leave entitlements, including annual, sick, maternity, paternity, and childcare leave, are administered in line with the Employment Act. This reduces manual tracking errors and keeps your leave records consistently accurate.
Employees Enquiries
A dedicated HR helpdesk handles employee queries on payslips, CPF contributions, leave balances, and employment matters. Employees receive timely, accurate responses without placing additional demands on your internal HR team. This service keeps workforce communication clear and ensures employees always have access to reliable HR information.
System Migration & Set-Up
Transitioning to a new payroll platform is managed end-to-end, covering data migration, HRMS configuration, system testing, and user onboarding. This ensures a smooth switch for your HR team with minimal disruption to the payroll cycle. Our team oversees the entire process so your payroll data is preserved and fully operational from day one.
Long Term Incentive Plans
We administer share-based and other long-term incentive plans, covering equity award processing, vesting calculations, and compliance reporting. Long-term incentive plan administration requires precision and regulatory awareness, particularly for listed or multinational entities. Our team manages the full administration cycle, giving your organisation a reliable and compliant approach to incentive plan delivery.
Tailored Payroll and HR
Packages for Every Business
Beyond core payroll processing, Trusted Services provides a range of supporting HR services that can be added to your package on a custom basis.
We offer two service models to fit the way your organisation operates.
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Off-the-shelf packages provide standard payroll outsourcing at competitive rates, suited to organisations with typical HR and payroll requirements.
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Tailored outsourcing adapts to your existing workflows and operational processes, delivering a fully customised service arrangement from day one.
Both models include complete payroll cycle management, delivered locally from Singapore.
A range of supporting services is available to complement either model:
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Long Term Incentive Plan management: Administering scheme enrolment, renewals, and claims on your behalf.
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Employee onboarding and offboarding: Managing the full process from a new hire's first day through to their exit.
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Work visa and pass applications: Managing MOM submissions for Employment Passes, S Passes, and Work Permits.
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MOM audit assistance: Supporting your organisation through Ministry of Manpower compliance reviews and documentation requirements.
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Employment letters and contracts: Drafting and maintaining employment documentation in line with Singapore's employment laws.
Why Leading Organisations
Choose Trusted Services
for Payroll Outsourcing
Trusted Services is one of Singapore's top payroll service providers for established organisations. With close to 20 years of experience and 15,000 active employees managed, we deliver the reliability and specialist depth that demanding HR environments require. Our 100% payroll accuracy rate is the benchmark our clients expect from day one.
Singapore-Based, Fully Local Operations
We manage all payroll processing, CPF administration, IRAS submissions, and HR operations from Singapore, on Singapore time. With close to 20 years of operating in this market, our team brings deep, practical knowledge of Singapore's regulatory environment to every engagement. You work with specialists who understand the local compliance landscape from the ground up.
Both Service Models Under One Roof
Clients have access to both off-the-shelf outsourcing packages and fully tailored service models, under one provider. Off-the-shelf packages suit organisations with standard payroll and HR requirements, while tailored outsourcing is built around your specific workflows and processes, giving you a service that fits your organisation from day one.
End-to-End Scope from Day One
Most HR outsourcing providers split the service scope across multiple vendors. Trusted Services covers everything under one arrangement, from payroll computation and CPF administration through to work pass management and long-term incentive plans. Employee tax clearance, IRAS submissions, and leave administration all sit within the same service package, giving you a single point of accountability.
For organisations looking to consolidate further, company secretarial services and board management software are also available through Trusted Services.
FAQs
Frequently Asked Questions About HR and Payroll Outsourcing Services in Singapore
Companies opt to outsource HR functions for various reasons. These include realising cost efficiencies, as outsourcing allows businesses to save money and access professional services without significant upfront investment.
Access to HR professionals also ensures compliance and brings valuable expertise to ongoing operations. By delegating this function, companies can focus on their core business activities while enhancing productivity.
Scalable and flexible HR services adapt to changing business needs and improve the overall employee experience.
One key HR function that organisations across Singapore choose to outsource is payroll management. This encompasses the following activities & processes:
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Computation and payment of salaries to employees through various modes of payment, including GIRO and interbank transfer
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Central Provident Fund (CPF) registration and administration of monthly payments in a timely and accurate manner
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Generation of payroll reports and journals for management and accounting use
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Handling of IRAS-related functions, including submission into the Auto-Inclusion Scheme (AIS), issuing of IR8A forms, and annual filing of returns
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Provision of online access to employees for various HR management resources, such as leave management, online claim management, and online payslip access
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A PEO (professional employer organisation) acts as a co-employer and performs more services for its clients while sharing the financial risk of your business. An HRO (human resources outsourcing) provides only the specific services that you choose.
Outsourcing is often seen as a one-off response to a problem or disruption of services. Managed services represent a strategic approach to handling a critical business function. The key distinction lies in continuity: managed services support your HR requirements on an ongoing basis, rather than as a reactive, one-time arrangement.
No. Besides giving in-house HR professionals more opportunity to focus on strategy and other core functions, outsourcing can deliver a number of additional benefits. For instance, it gives companies access to specialised HR expertise, helps with regulatory compliance, and speeds up response times on transactional HR functions, such as benefits enrolment and payroll.
Trusted Services is one of the few payroll companies in Singapore offering end-to-end payroll management. Our scope covers CPF registration, IRAS and AIS submissions, IR8A and IR21 forms, and work pass management. We also administer leave and attendance, long-term incentive plans, and employee tax clearance.
While most providers handle core payroll processing only and require organisations to manage compliance and HR functions separately, we bring the full scope together, managed locally in Singapore.
Yes. Trusted Services is one of Singapore's leading payroll outsourcing providers, managing payroll for 15,000+ active employees across financial services, transportation, manufacturing, and government. We maintain a 100% payroll accuracy and timeliness rate, with over 35 years of experience in the field.
These factors make us a strong choice for established organisations with complex payroll and HR outsourcing requirements.
Trusted Services offers two HR outsourcing models to match different organisational needs. Off-the-shelf packages provide standard payroll and HR outsourcing at competitive rates, suited to businesses with typical requirements.
Meanwhile, tailored outsourcing is built around your existing workflows and processes, giving your organisation a fully customised service arrangement.
Both models include complete payroll cycle management and are delivered from Singapore. The tailored model suits larger or more complex organisations that need a service configured around how they already operate.
Trusted Services maintains payroll compliance across all key statutory bodies in Singapore, including CPF Board, IRAS, and MOM. Our team manages AIS submissions, IR8A issuance, and IR21 tax clearance for foreign employees as part of the standard service scope.
We also monitor MOM regulatory updates to ensure work pass applications and employment records meet current requirements. Our 100% payroll accuracy and timeliness rate reflects this commitment to full statutory compliance, every cycle.
Trusted Services is an ideal complement to an existing in-house HR function. We take on the transactional and processing-intensive aspects of payroll and HR administration, freeing your HR professionals to focus on strategic priorities.
Established organisations often find that outsourcing payroll processing, employee tax clearance, and leave management increases HR team capacity without adding headcount. The result is a more focused and effective internal HR team, better positioned to support the business.
Get in Touch for a Customised Payroll Proposal
Whether you currently manage payroll in-house or are looking to switch from an existing provider, Trusted Services can help. Our team offers a no-obligation consultation to assess your requirements and identify the right service model for your organisation. Speak to us today to get started.